Terms & Conditions

Terms & Conditions

Welcome to Xceed Kids Sport! By booking a program, camp, or session with us, you agree to the following terms and conditions. These are designed to ensure a safe, enjoyable, and professional experience for all participants.

Bookings & Payments

  • All bookings must be made online through our secure booking platform.
  • Full payment is required at the time of booking to secure your child’s place.
  • Prices and availability are subject to change, but any changes will be clearly communicated on our website.

Cancellations & Refunds

  • If you need to cancel your booking, please contact us as soon as possible at admin@xceedkids.com.au
  • We will do our best to accommodate changes or rescheduling where possible.
  • Refunds are not typically offered, particularly if your child has already attended one or more sessions within a booked block or camp.

Program Participation

  • Children must arrive on time and be collected promptly at the end of each session.
  • Parents/guardians are responsible for ensuring their child is fit and able to participate in activities.
  • Any medical conditions, allergies, or special requirements must be disclosed at the time of booking.
  • Behaviour Expectations: We expect all children to behave respectfully and listen to our coaches at all times to ensure maximum safety, engagement, and enjoyment for all participants and staff. If a child's behaviour becomes persistently challenging or disruptive, we may request that they do not return to future sessions or camps.

Safety & Supervision

  • At least one qualified first aid-trained coach will be present at all sessions.
  • Our team will ensure a safe, inclusive, and supportive environment for all participants.
  • Parents are encouraged to remain on-site for Pre-Kindy and Kindy programs and may join in activities if comfortable.

Photography & Media

  • Photos and videos may occasionally be taken during sessions for marketing purposes, such as on our social media platforms.
  • These will only be used with prior parent/guardian consent.
  • We will never publish children’s names alongside any images.

Personal Belongings

  • Xceed Kids Sport is not responsible for the loss, theft, or damage of personal belongings brought to sessions.
  • We recommend leaving valuables, including jewellery and mobile phones, at home.

Data & Privacy

  • All personal information provided to Xceed Kids Sport is kept strictly confidential and stored in a safe and secure manner.
  • We do not share your data with any third-party companies.
  • Bookings are made securely through a trusted booking platform.
  • Email addresses may be used to inform you of future programs and events unless you request otherwise.

Liability

  • While our team takes every precaution to ensure your child’s safety, participation in physical activity carries some inherent risk.
  • By booking with Xceed Kids Sport, you accept that we are not liable for any injuries, accidents, or personal losses that occur, except in cases of proven negligence.

Contact Us

For any questions regarding these terms or to discuss your booking, please contact us: admin@xceedkids.com.au